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Customer support team ready to assist with resume questions, account issues, and product feedback through multiple channels
We are Here to Help

Get in TouchWith Our Team

Have a question, feedback, or need help? Our team is ready to assist you. We typically respond within 24 hours on business days.

Send Us a Message
Fill out the form below and we will get back to you as soon as possible.
Email Us
support@profio.dev

For general inquiries

hello@profio.dev

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Support Hours
Monday - Friday9:00 AM - 6:00 PM EST
Saturday10:00 AM - 2:00 PM EST
SundayClosed

Enterprise customers receive 24/7 priority support.

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Quick Help

Most questions are answered in our Help Center.

Visit Help Center

Common Questions

What is the fastest way to get help?

Check our Help Center first. Most questions are answered there. If you need personal assistance, email support@profio.dev and we will respond within 24 hours.

Do you offer phone support?

We currently offer email and community support. Enterprise customers get dedicated support with a named account manager and priority response times.

I found a bug. Where do I report it?

You can report bugs through our contact form, via email at support@profio.dev, or directly on our GitHub repository. We appreciate detailed bug reports with steps to reproduce.

Can I request a feature?

Yes! We love hearing from our users. Submit feature requests through our contact form or GitHub discussions. Popular requests are prioritized in our product roadmap.

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