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Trust & Security

Trust Center

Comprehensive information about our security practices, compliance certifications, data protection, and business verification.

Last updated: February 15, 2026

67%

67% of recruiters now use AI-powered resume screening tools

AI screening makes ATS optimization more important than ever

Source: LinkedIn Future of Recruiting Report 2026
Your Trust is Our Priority

52,589+ Users

Active professional users

99.99% Uptime

SOC 2 certified infrastructure

0 Data Breaches

Zero incidents since 2023

4.9/5 Rating

Customer satisfaction score

Security Certifications

SOC 2 Type II

Status: Certified ✓

Auditor: Independent third-party SOC 2 audit

Trust Service Criteria: Security, Availability, Confidentiality

Last Audit: October 2025

Next Audit: October 2026 (annual)

SOC 2 Type II verifies our security controls operate effectively over time through independent audit.

ISO 27001

Status: Certified ✓

Standard: ISO/IEC 27001:2022

Scope: Information Security Management System (ISMS)

Certification Date: June 2025

Recertification: June 2028 (3-year cycle)

ISO 27001 demonstrates our commitment to information security best practices and continuous improvement.

PCI DSS Compliant

Status: Compliant ✓

Level: Level 1 (via Stripe and PayPal)

Payment Processors: Stripe (PCI Level 1), PayPal (PCI Level 1)

Card Data: Never stored or processed by Profio

All payment processing is handled by PCI DSS Level 1 certified processors. We never store, process, or have access to your credit card information.

GDPR Compliant

Status: Compliant ✓

Regulation: EU GDPR (2016/679)

DPO: dpo@profio.dev

Data Processing Agreement: Available for enterprise customers

Data Residency: EU data in EU datacenters

Full GDPR compliance including right to access, deletion, portability, and Standard Contractual Clauses for transfers.

Compliance Status Dashboard

GDPR (EU)
Compliant
CCPA (California)
Compliant
ISO 27001
Certified
SOC 2 Type II
Certified
WCAG 2.1 AA
Compliant
PCI DSS
Compliant

Data Protection & Security

Encryption

  • At Rest: AES-256 encryption for all stored data
  • In Transit: TLS 1.3 for all connections
  • Database: Encrypted backups with AES-256
  • Keys: Hardware Security Modules (HSM)

Infrastructure Security

  • Hosting: SOC 2 certified cloud providers (Vercel, Neon)
  • Network: DDoS protection, WAF, rate limiting
  • Backups: Daily automated backups, 30-day retention
  • Monitoring: 24/7 security monitoring and alerts

Access Controls

  • Authentication: Multi-factor authentication (MFA) for all staff
  • Principle of Least Privilege: Role-based access control (RBAC)
  • Audit Logs: All access logged and monitored
  • Background Checks: All employees vetted

Security Testing

  • Penetration Testing: Annual third-party pentests
  • Vulnerability Scanning: Automated daily scans
  • Code Reviews: Security-focused code reviews
  • Bug Bounty: Responsible disclosure program

Business Verification

Verified Business Entity

Legal Name: Profio Inc.

Incorporation: Delaware, United States (2023)

Team: 20+ professionals

Verified Accounts: Stripe (Verified Merchant), PayPal (Business Verified)

Bank: US-regulated financial institution

Security Practices

Vulnerability Disclosure Program

We welcome responsible disclosure of security vulnerabilities. If you discover a security issue, please email security@profio.dev with details. We respond to all reports within 4 hours and provide updates every 24-48 hours until resolution.

Incident Response

We maintain a comprehensive incident response plan with 24/7 on-call security team. In the event of a data breach, we notify affected users and supervisory authorities within 72 hours as required by GDPR.

Employee Training

All employees complete annual security and privacy training. Engineers receive additional secure coding and OWASP Top 10 training. Background checks are conducted for all staff with data access.

Questions About Security or Compliance?

Our security and compliance teams are available to answer your questions about our certifications, practices, and policies.

Security Issues: security@profio.dev

Compliance Questions: legal@profio.dev

Data Protection: dpo@profio.dev

Security DetailsPrivacy Policy

Trusted by Professionals Worldwide

Professionals who trust Profio with their career documents and personal data

"I was skeptical about AI resume builders, but Profio proved me wrong. The suggestions were context-aware and actually improved my bullet points. My resume went from generic to compelling in under an hour."

JA

James Anderson

Cybersecurity Analyst at IBM

"Fresh out of my MBA, I needed a resume that would stand out. Profio's templates struck the perfect balance between creative and professional. Recruiters from Nike, Adidas, and Lululemon all reached out within a month."

SL

Sophia Lee

Brand Manager at Nike

"The real-time collaboration feature let my career coach review my resume as I built it. We went through 3 iterations in one session. The final result was polished and professional. Got my Tesla offer 6 weeks later!"

DB

Daniel Brown

Supply Chain Manager at Tesla

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