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Clear information about how VAT and sales tax are calculated for your Profio subscription, including business exemptions and invoice details.
Last updated: February 15, 2026
Tax calculated based on your location
Accurate rates for 240+ countries
VAT ID exemption for B2B sales
Download tax invoices immediately
Profio automatically collects VAT (Value Added Tax) or sales tax based on your billing address. Tax is calculated automatically by Stripe Tax, which maintains up-to-date rates for over 240 countries and jurisdictions worldwide.
The tax rate applied to your subscription is determined by your billing address (the address associated with your payment method). If you move to a different country or region, your tax rate will automatically update at your next billing cycle.
Tax treatment differs for business customers (B2B) and individual consumers (B2C). Business customers with a valid VAT ID may qualify for VAT exemption under the reverse charge mechanism (within the EU) or zero-rated supply (UK).
VAT rates vary by EU member state, ranging from 15% to 27%. The rate applied is based on your billing address country (customer's location, not supplier's location).
For EU customers, prices displayed on our website INCLUDE VAT. The final price at checkout will show the VAT amount separately for transparency.
EU businesses with a valid VAT registration number can qualify for VAT exemption under the reverse charge mechanism. This means:
How to claim exemption: Enter your valid VAT ID in your account settings under Billing → Tax Information. We validate your VAT ID with the EU VIES database. Once validated, exemption applies automatically.
Rates are subject to change by each government. Stripe Tax automatically updates rates when governments change them.
The UK standard VAT rate is 20% on all digital services. This applies to all UK customers (both consumers and businesses unless exempt).
For UK customers, prices displayed INCLUDE the 20% VAT. The final price at checkout shows VAT separately.
UK businesses with a valid VAT registration number can claim VAT exemption. Enter your UK VAT number in Account Settings → Billing → Tax Information. Once validated, you will be charged 0% VAT and your invoice will state "Reverse charge applies."
Sales tax rates vary by state, ranging from 0% to 10%. Not all states require sales tax on digital services. Stripe Tax automatically determines which states require tax collection based on economic nexus rules.
For US customers, prices displayed on our website EXCLUDE sales tax. Sales tax (if applicable) is calculated and added at checkout based on your billing address.
US organizations with tax-exempt status (501(c)(3) nonprofits, government entities, etc.) can claim exemption by emailing a copy of your tax exemption certificate to billing@profio.dev. Once approved, future charges will be exempt from sales tax.
We collect sales tax in states where we have economic nexus (based on revenue thresholds). This includes California, New York, Texas, Florida, Washington, and others. The list is updated automatically by Stripe Tax as nexus laws change.
For countries outside the EU, UK, and US, we collect applicable GST (Goods and Services Tax), VAT, or similar consumption taxes as required by local law. This includes:
Stripe Tax maintains current tax rates for over 240 countries and automatically updates rates when governments change them. You always pay the correct rate without manual updates.
We validate EU VAT IDs using the EU VIES (VAT Information Exchange System) database. UK VAT numbers are validated through HMRC's validation service. Validation is instant and automated.
When two EU businesses transact, the "reverse charge" mechanism applies:
US businesses claiming tax-exempt status must provide a valid exemption certificate. Email your certificate to billing@profio.dev with your account email. We review and approve within 2 business days.
Legal Entity: Profio Inc.
Tax Jurisdiction: United States (Federal & State)
US EIN: Available on request for enterprise customers
EU VAT Registration: Collected via Stripe Tax (OSS registration)
UK VAT Registration: Collected via Stripe Tax
For EU sales, we use Stripe's One-Stop Shop (OSS) registration system. This allows us to collect and remit VAT for all EU countries from a single registration, ensuring full compliance with EU VAT rules.
Invoices are generated automatically after each payment and are available immediately in your account dashboard:
All invoices include:
Invoices are available in your account for 7 years (standard tax record retention period). If your account is closed, you can request past invoices by emailing billing@profio.dev.
You receive an invoice by email immediately after each payment. The email includes a PDF attachment and a link to view the invoice in your account.
Profio uses Stripe Tax for automated tax calculation, collection, and remittance. Stripe Tax:
We collect and remit taxes to the following authorities (among others):
If you are audited by your local tax authority and need documentation from us, email billing@profio.dev. We can provide:
If you have questions about VAT, sales tax, invoices, or need tax documentation, our billing team is here to help.
Billing & Tax Support: billing@profio.dev
Response Time: Within 24 hours on business days